Payment & Refund Policy

Effective Date: August 31, 2025

1. Overview

This Payment & Refund Policy applies to all auto upholstery cleaning services provided by Chemdry Of Lafourche ("Company", "we", "our", or "us") via the website cleanautoch.com . By booking our services, clients ("you" or "your") agree to comply with these terms in accordance with U.S. federal and state consumer protection laws.

2. Payment Terms

Full payment is required at the time of booking or as specified in a written service agreement. Accepted payment methods include major credit and debit cards, electronic checks (ACH), and verified online payment platforms. All payments are processed in U.S. dollars (USD).

Clients must provide accurate billing information. Failure to provide correct information may result in delays or cancellation of scheduled services.

3. Refund Policy

Refunds are generally not provided once cleaning services have commenced due to the custom and immediate nature of upholstery cleaning. Refunds may be issued at the Company’s discretion in cases including:

Service cancellation by the Company before work begins.
Failure to perform the services as described in the service agreement.
Duplicate or incorrect billing by the Company.

4. Cancellations

Clients may cancel appointments with at least 48 hours notice . Cancellations within this period may be eligible for a partial refund after deducting administrative fees. Cancellations made less than 48 hours prior to the appointment are non-refundable.

5. Non-Refundable Services

Custom cleaning packages, multi-vehicle orders, or any additional materials purchased for services are non-refundable once the service has started, due to preparation and material costs.

6. Dispute Resolution

Clients should contact the Company directly for any questions or disputes regarding payments or refunds. Unresolved disputes may be handled under applicable U.S. consumer protection laws. Initiating chargebacks without prior communication may result in suspension of future services.

7. Contact Information

For inquiries regarding this Policy, please contact:

Chemdry Of Lafourche
Address: 4035 Bayouside Dr, Bourg, LA, 70343-3511
Email: jordynlyons@cleanautoch.com
Phone: (985) 447-7924
Website: cleanautoch.com